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Stone paving on a garden patio area

FREQUENTLY ASKED QUESTIONS

Check out our FAQs below for more information about our natural stone paving, indian stone, porcelain slabs, and other building materials. You can shop online with us today, or if you have a question you'd like to ask us directly, please get in touch!

The RTR Group Ltd are building and paving suppliers that have everything you need when it comes to landscaping materials. View our online shop or check out our products and services including: Driveways & Patios, Timber, Composite Products, Building Materials, and more!

  • Do you split packs?
    We provide the option to break down packs for the majority of our products, enabling you to tailor a custom order that precisely meets your specific requirements.
  • What size area does each crate cover?
    Crate dimensions differ, and the square meter (m²) coverage for each is provided on the product page. The crate coverage indicates the overall area that can be effectively covered with the stone, accounting for recommended joint widths between slabs. This information offers a practical estimate of the actual coverage once the product is installed, aiding you in placing precise and accurate orders. To determine the total area coverage of the stone alone, you can calculate it by considering slab measurements and quantities. This ensures a comprehensive understanding of the product's coverage potential when making your order decisions.
  • Why are some of the slabs slightly different colours?
    The inherent nature of natural stone leads to variations in tone and colour, a result of its entirely natural formation. We make every effort to showcase the diverse range of variations within our product images. If you have any uncertainties, we are always available to provide additional insights before you finalize your order. It's common for natural products to carry a fine layer of dust from the quarrying process, which may initially give the slabs a dull appearance. Ensure to remove this dust layer, allowing some moisture to permeate the stone. Once the stone absorbs moisture, its natural colours will become evident. Colours tend to intensify and darken when the stone is wet. Once laid, the stone naturally absorbs moisture from the mortar bed, enhancing the display of its colours. Prior to installation, wetting the stone helps reveal any variations that might not be apparent when the stone is dry, ensuring a more accurate representation of its overall appearance.
  • Do you offer trades discount?
    Trades discounts are available on our full range of products. Please call us on 07548 825309 for more information.
  • Can I get a quote?
    Feel free to reach out to us for a customized quote tailored to your specific requirements. For assistance, kindly get in touch with us through the provided contact link HERE, and we'll be delighted to help address your needs! Please note that all quotes provided are formulated based on the current prices of the goods during the calculation. However, these prices are subject to change and cannot be guaranteed.
  • Can you provide a laying guide?
    A comprehensive laying guide accompanies all our products, and you can locate it on our website by following this link. If required, we are also happy to send it via email for your convenience.
  • Do you price match?
    No - We pride ourselves on selling the highest of quality products which means the margins we work with do not give us the ability to match the price of the same product of a lower quality.
  • What is the recommended gap size between slabs?
    For outdoor porcelain tiles we would recommend between 5-15mm gaps depending on the look you are wanting. The minimum gap for flooring tiles would be 3mm to allow space for grout to adhere and stay in place. For Indian Stone paving we would recommend between 10-15mm gaps again, depending on the look you are going for. The graded edge becomes an important part of the final strength of the structure.
  • How do we point the slabs with compound?
    We suggest opting for a Jointing Compound that is resin-based for its ease of application and frost-resistant qualities. Explore our range of jointing compound options for more detailed information.
  • Is Indian Stone paving slippery?
    The slipperiness of Indian Stone paving can vary depending on the specific type and finish of the stone. Some varieties may have a smoother surface, potentially making them more slippery, while others may have textured finishes for enhanced traction. It's advisable to inquire about the slip resistance characteristics of the Indian Stone paving you are considering and choose a finish that aligns with safety requirements, especially in areas prone to moisture.
  • What to lay Outdoor Porcelain tiles on?
    When laying outdoor porcelain tiles, it's crucial to ensure a stable and suitable substrate for optimal performance and longevity. The recommended surfaces for laying outdoor porcelain tiles include: Concrete: A well-cured and level concrete surface provides a sturdy base for outdoor porcelain tiles. Ensure the concrete is clean, free of cracks, and adequately cured. Compacted Gravel: A compacted gravel base is suitable for porcelain tile installations, especially in areas with proper drainage. It offers stability and aids in water runoff. Mortar Bed: A mortar bed provides a smooth and even surface for porcelain tiles. It's essential to follow proper installation practices, including the correct mix and thickness of the mortar. Before installation, it's important to assess the condition of the chosen substrate, ensuring it meets the specific requirements for outdoor porcelain tile installations. Proper preparation, including addressing any irregularities, using suitable adhesives, and following manufacturer guidelines, is essential for a successful and durable outdoor porcelain tile installation.
  • Can Outdoor Porcelain tiles be used indoors?
    Yes, outdoor porcelain tiles can be used indoors, provided they meet the design and aesthetic preferences for the indoor space. Outdoor porcelain tiles are designed to withstand various weather conditions, making them durable and resistant to moisture. When considering using outdoor porcelain tiles indoors, it's important to consider the following factors: Slip Resistance: Outdoor tiles are often designed with enhanced slip resistance for wet and outdoor conditions. Ensure that the slip resistance is suitable for indoor use, especially in areas prone to water exposure like bathrooms. Design Compatibility: Confirm that the design, texture, and colour of the outdoor porcelain tiles align with the indoor aesthetic and style preferences. Some outdoor tiles may have a more rugged appearance that may not suit certain indoor spaces. Sealing: Outdoor porcelain tiles are typically designed to resist moisture, but for indoor use, especially in areas like kitchens and bathrooms, it's advisable to seal the tiles to prevent water absorption. Grout and Installation: Consider the type of grout and adhesive used during installation. Opt for products suitable for indoor applications, ensuring a secure and lasting installation. By addressing these considerations and choosing outdoor porcelain tiles that are compatible with indoor requirements, you can successfully use them indoors, bringing a durable and aesthetically pleasing option to your interior spaces.
  • Are Outdoor Porcelain tiles slippery?
    Outdoor porcelain tiles can vary in slip resistance, and some are specifically designed to provide traction in outdoor settings. These tiles often have textured surfaces or special finishes to enhance slip resistance and improve safety, especially in wet conditions. When choosing outdoor porcelain tiles, it's advisable to look for those with a higher slip resistance rating to reduce the risk of slipping, especially in areas prone to moisture. Additionally, proper installation, regular cleaning, and maintenance contribute to ensuring a safer and slip-resistant outdoor surface. Always check the product specifications or consult with the supplier to confirm the slip resistance characteristics of the outdoor porcelain tiles you are considering.
  • What grout to use with Outdoor Porcelain tiles?
    For outdoor porcelain tiles, it's recommended to use a high-quality, weather-resistant, and flexible grout. Epoxy-based or polymer-modified grouts are often suitable for outdoor applications as they offer enhanced durability, flexibility, and resistance to moisture, preventing potential issues such as cracking or water penetration. Always check the manufacturer's recommendations and specifications for the specific outdoor porcelain tiles you are using and consult with your tile supplier for guidance on the most suitable grout for your project.
  • How durable are Outdoor Porcelain tiles?
    Outdoor porcelain tiles are highly durable and well-suited for exterior applications. They are designed to withstand exposure to various weather conditions, including rain, sunlight, and temperature fluctuations. These tiles are resistant to moisture absorption, preventing issues such as cracking or warping. Additionally, outdoor porcelain tiles are robust and can endure heavy foot traffic, making them suitable for areas like patios, walkways, and pool surrounds. The durability of outdoor porcelain tiles makes them a reliable choice for long-lasting and low-maintenance outdoor flooring solutions.
  • Does Indian Stone paving need sealing?
    Although not totally necessary, it is advisable to seal Indian Stone paving. Sealing helps protect the stone from stains, water absorption, and the effects of weathering. It enhances the stone's durability, makes cleaning easier, and preserves its natural appearance. The frequency of sealing depends on factors such as the type of stone, its porosity, and the level of exposure to the elements. Always follow the manufacturer's recommendations and consult with your supplier for guidance on the appropriate sealing products for your specific Indian Stone paving.
  • Is Indian Stone paving durable?
    Yes, Indian Stone paving is known for its durability. It is a natural stone that can withstand various weather conditions and heavy foot traffic. The durability of Indian Stone makes it a popular choice for outdoor paving projects, providing long-lasting and resilient surfaces for patios, walkways, and other outdoor areas. Regular maintenance and proper installation contribute to maximizing the lifespan and durability of Indian Stone paving.
  • What is Indian Stone?
    Indian Stone generally refers to natural stone sourced from quarries in India. This stone is widely used for various construction and landscaping applications, including paving, flooring, wall cladding, and more. Popular types of Indian Stone include sandstone, limestone, granite, and slate, each offering unique colours, textures, and characteristics. Indian Stone is renowned for its natural beauty, durability, and versatility, making it a popular choice for a wide range of architectural and outdoor projects.
  • How to point Indian Stone paving?
    Jointing Indian Stone paving with jointing compound involves filling the gaps or joints between the stones with a suitable material. Here's a brief guide: Prepare the Surface: Ensure the Indian Stone paving is clean and free of debris. Clean the joints to remove any loose material. Choose the Jointing Compound: Select a jointing compound suitable for outdoor use and compatible with Indian Stone. Consider colour options that complement the stone. Application: Using a pointing trowel or a suitable tool, apply the jointing compound into the joints between the Indian Stone. Press the compound firmly into the gaps, ensuring it fills them evenly. Strike Joints: After applying the jointing compound, use a jointing tool or a trowel to shape and compact the material in the joints, achieving a neat and level finish. Clean Excess: While the jointing compound is still fresh, clean off any excess from the surface of the stones using a soft brush. Avoid letting the compound dry on the stone surface. Curing: Allow the jointing compound to cure according to the manufacturer's recommendations. This may involve protecting the newly jointed area from rain and ensuring it has sufficient time to set. Always follow the guidelines provided by the jointing compound manufacturer and consider factors such as weather conditions and the specific type of Indian Stone for a successful and aesthetically pleasing result.
  • How to calculate paving coverage?
    To calculate paving coverage, follow these steps: Measure Area: Measure the length and width of the area to be paved. Multiply these measurements to determine the square meters. Account for Wastage: Consider adding a percentage for wastage, typically around 5-10%, to account for cuts, irregular shapes, and any unexpected issues during installation. Check Paver Dimensions: Refer to the dimensions of the specific paving material you intend to use. Calculate the area that a single paver/or pack covers. Divide Area: Divide the total area (including wastage) by the area covered by a single paver/or pack. This gives you the total number of pavers/packs needed. Keep in mind that patterns, different paver sizes, or irregular shapes may require adjustments to the calculation. It's advisable to consult with your supplier or use an online paving calculator for more precise estimates.
background of floor with paving stones

RTR - LANDSCAPING SERVICES YOU'LL LOVE

07791 683391

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